Support

We typically respond within one business day. Urgent patient-care issues are triaged first.

Email support
support@ezscribe.net
Security issues
security@ezscribe.net
Legal / BAA
legal@ezscribe.net
Account deletion
Request to permanently delete your ezScribe account and all associated data →

Send us a message

Frequently asked questions

How do I start a free trial?+

Create an account at app.ezscribe.net and click "Start Free Trial". No credit card required.

Is ezScribe HIPAA-compliant?+

Yes. See our HIPAA & Security page for details and to request a BAA.

Which EHRs does ezScribe integrate with?+

ezScribe works with every EHR via one-click copy-paste — Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, and more. No IT integration required.

How accurate is the transcription?+

We use OpenAI's Whisper model, which achieves clinical-grade accuracy across English and Spanish. Always review before adding to a patient record — you remain responsible for accuracy.

What happens to my data?+

Clinical content is encrypted in transit and at rest, and automatically deleted after 30 days. See our Privacy Policy for the full lifecycle.

How do I cancel my subscription?+

Go to Account → Billing → Cancel. You retain access until the end of the current billing period.